Anita Carson

19 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-9765-7372

Questrom School of Business, Boston University, Boston, MA, USA

Publications

• The Relative Indirect Effects of Technology Bias and Implicit Bias on Racial Disparity in Service Delivery and Sepsis Mortality — Production and Operations Management 2025
• Stockpiling at the Onset of the COVID-19 Pandemic: An Empirical Analysis of National Prescription Drug Sales and Prices — Management Science 2024
• Hospital Boarding Crises: The Impact of Urgent vs. Prevention Responses on Length of Stay — Management Science 2023
• To Batch or Not to Batch? Impact of Admission Batching on Emergency Department Boarding Time and Physician Productivity — Operations Research 2023
• Capacity Pooling in Hospitals: The Hidden Consequences of Off-Service Placement — Management Science 2020
• The value of process friction: The role of justification in reducing medical costs — Journal of Operations Management 2020
• When do workarounds help or hurt patient outcomes? The moderating role of operational failures — Journal of Operations Management 2020
• Being on the Productivity Frontier: Identifying “Triple Aim Performance” Hospitals — Production and Operations Management 2019
• The Impact of Internal Service Quality on Preventable Adverse Events in Hospitals — Production and Operations Management 2018
• Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices — Management Science 2018
• Past the Point of Speeding Up: The Negative Effects of Workload Saturation on Efficiency and Patient Severity — Management Science 2017
• The Impact of Workaround Difficulty on Frontline Employees’ Response to Operational Failures: A Laboratory Experiment on Medication Administration — Management Science 2016
• The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance — Management Science 2016
• The Effectiveness of Management-By-Walking-Around: A Randomized Field Study — Production and Operations Management 2015
• The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay — Management Science 2015
• Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units — Organization Science 2011
• Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units — Management Science 2007
• An Empirical Study of System Improvement by Frontline Employees in Hospital Units — Manufacturing & Service Operations Management 2007
• The impact of operational failures on hospital nurses and their patients — Journal of Operations Management 2004