Armann Ingolfsson

12 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-2213-2736

Alberta School of Business, University of Alberta, Edmonton, Canada

Publications

• Translating Empirical State-Dependent Service Times Into Queueing Models — Production and Operations Management 2025
• Preface to the Special Issue on Behavioral Queueing Science: The Need for a Multidisciplinary Approach — Operations Research 2023
• Algorithms for Queueing Systems with Reneging and Priorities Modeled as Quasi-Birth-Death Processes — INFORMS Journal on Computing 2022
• Modeling Yellow and Red Alert Durations for Ambulance Systems — Production and Operations Management 2020
• Queueing Models of Case Managers — Management Science 2017
• Modeling Load and Overwork Effects in Queueing Systems with Adaptive Service Rates — Operations Research 2016
• A Markov Chain Model for an EMS System with Repositioning — Production and Operations Management 2013
• Efficient and Reliable Computation of Birth-Death Process Performance Measures — INFORMS Journal on Computing 2012
• Empirical Analysis of Ambulance Travel Times: The Case of Calgary Emergency Medical Services — Management Science 2010
• Social Optimal Location of Facilities with Fixed Servers, Stochastic Demand, and Congestion — Production and Operations Management 2009
• Technical Note—Approximating Vehicle Dispatch Probabilities for Emergency Service Systems with Location-Specific Service Times and Multiple Units per Location — Operations Research 2009
• A Survey and Experimental Comparison of Service-Level-Approximation Methods for NonstationaryM(t)/M/s(t)Queueing Systems with Exhaustive Discipline — INFORMS Journal on Computing 2007