Bradley Staats

38 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-2674-5831

Kenan-Flagler Business School, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599

Publications

• When Does Collocation of Physical and Mental Health Services Matter? — Manufacturing & Service Operations Management 2026
• Beyond Cookies: Evidence About Team Coproduction and Engagement Retention From Girl Scouts Cookie Program — Production and Operations Management 2026
• Frontiers in Operations: Does Physician’s Choice of When to Perform EHR Tasks Influence Total EHR Workload? — Manufacturing & Service Operations Management 2024
• Registered reports in operations management: Lessons from an experimental trial — Journal of Operations Management 2024
• Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department — Operations Research 2023
• Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations — Management Science 2022
• An Operations Approach for Reducing Glycemic Variability: Evidence from a Primary Care Setting — Manufacturing & Service Operations Management 2022
• The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions — Manufacturing & Service Operations Management 2022
• OM Forum—People-Centric Operations: Achievements and Future Research Directions — Manufacturing & Service Operations Management 2021
• Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing — Academy of Management Journal 2021
• Between Home and Work: Commuting as an Opportunity for Role Transitions — Organization Science 2021
• Introduction to theManufacturing & Service Operations ManagementSpecial Issue on People-Centric Operations — Manufacturing & Service Operations Management 2021
• Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance — Management Science 2020
• OM Forum—A Review of Empirical Operations Management over the Last Two Decades — Manufacturing & Service Operations Management 2020
• A Structural Estimation Approach to Study Agent Attrition — Management Science 2020
• Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment — Production and Operations Management 2020
• Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management? — Manufacturing & Service Operations Management 2020
• Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians — Manufacturing & Service Operations Management 2020
• Fluid Teams and Knowledge Retrieval: Scaling Service Operations — Manufacturing & Service Operations Management 2019
• The Effects of Discrete Work Shifts on a Nonterminating Service System — Production and Operations Management 2019
• Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience — Management Science 2018
• Goal Relatedness and Learning: Evidence from Hospitals — Organization Science 2018
• Discretionary Task Ordering: Queue Management in Radiological Services — Management Science 2018
• Reducing Organizational Rule Breaking Through Task Variety: How Task Design Supports Deliberative Thinking — Organization Science 2016
• Volume Flexibility in Services: The Costs and Benefits of Flexible Labor Resources — Management Science 2014
• Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services — Organization Science 2013
• Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers’ Authentic Self-expression — Administrative Science Quarterly 2013
• Learning from My Success and from Others' Failure: Evidence from Minimally Invasive Cardiac Surgery — Management Science 2013
• Unpacking Team Familiarity: The Effects of Geographic Location and Hierarchical Role — Production and Operations Management 2012
• Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance — Manufacturing & Service Operations Management 2012
• Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance — Academy of Management Journal 2012
• Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank — Management Science 2012
• The team scaling fallacy: Underestimating the declining efficiency of larger teams — Organizational Behavior and Human Decision Processes 2012
• Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance — Manufacturing & Service Operations Management 2011
• Lean principles, learning, and knowledge work: Evidence from a software services provider — Journal of Operations Management 2011
• Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services — Management Science 2009 (name-matched, not ORCID-linked)
• Frontiers in Operations: Operational Overload: The Impact of Workload on High-Skilled Workforce Attrition — Manufacturing & Service Operations Management
• Learning in Recovery from Disruption: Empirical Evidence from the U.S. Drug Shortages — Management Science