Carri W. Chan

20 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-0023-7334

Publications

• The Impact of Surgeon Daily Workload and Its Implications for Operating Room Scheduling — Production and Operations Management 2026
• Cancer Screening Outreach Guided by Machine Learning: The Benefits of Proactive Care — Manufacturing & Service Operations Management 2026
• Waiting Online vs. In Person: An Empirical Study on Outpatient Clinic Visit Incompletion — Manufacturing & Service Operations Management 2025
• Prediction-Driven Surge Planning with Application to Emergency Department Nurse Staffing — Management Science 2025
• Robustness of Proactive Intensive Care Unit Transfer Policies — Operations Research 2023
• Managing Queues with Different Resource Requirements — Operations Research 2023
• Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement — Management Science 2022
• Dynamic Server Assignment in Multiclass Queues with Shifts, with Applications to Nurse Staffing in Emergency Departments — Operations Research 2021
• Should Hospitals Keep Their Patients Longer? The Role of Inpatient Care in Reducing Postdischarge Mortality — Management Science 2020
• Ralph Gomory Best Industry Studies Paper Award (2018) — Manufacturing & Service Operations Management 2019
• Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units — Management Science 2019
• An Examination of Early Transfers to the ICU Based on a Physiologic Risk Score — Manufacturing & Service Operations Management 2018
• Critical Care Capacity Management: Understanding the Role of a Step Down Unit — Production and Operations Management 2018
• Queues with Time-Varying Arrivals and Inspections with Applications to Hospital Discharge Policies — Operations Research 2017
• The Impact of Delays on Service Times in the Intensive Care Unit — Management Science 2017
• Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion — Manufacturing & Service Operations Management 2016
• ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes — Management Science 2015
• When to Use Speedup: An Examination of Service Systems with Returns — Operations Research 2014
• Prioritizing Burn-Injured Patients During a Disaster — Manufacturing & Service Operations Management 2013
• Optimizing Intensive Care Unit Discharge Decisions with Patient Readmissions — Operations Research 2012