Chris Voss

14 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-6138-5379

Warwick Business School, University of Warwick, Coventry, UK

Publications

• Building responsive and resilient supply chains: Lessons from the COVID-19 disruption — Journal of Operations Management 2023
• Contracting outsourced services with collaborative key performance indicators — Journal of Operations Management 2019
• Best practice interventions: Short-term impact and long-term outcomes — Journal of Operations Management 2011
• Experience, Service Operations Strategy, and Services as Destinations: Foundations and Exploratory Investigation — Production and Operations Management 2008
• Contingency research in operations management practices — Journal of Operations Management 2008
• Learning from the first Operations Management textbook — Journal of Operations Management 2007
• Insights into factors affecting Production and Operations Management (POM) journal evaluation — Journal of Operations Management 2007
• Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges — Journal of Operations Management 2005
• Quality management re-visited: a reflective review and agenda for future research — Journal of Operations Management 2002
• QUALITY MANAGEMENT: UNIVERSAL OR CONTEXT DEPENDENT? — Production and Operations Management 2001
• A PATH ANALYTIC MODEL OF QUALITY PRACTICES, QUALITY PERFORMANCE, AND BUSINESS PERFORMANCE — Production and Operations Management 2001
• Differences in manufacturing strategy decisions between Japanese and Western manufacturing plants: the role of strategic time orientation — Journal of Operations Management 1998
• INCLUDING ENGINEERING IN OPERATIONS STRATEGY — Production and Operations Management 1996
• Implementation: A key issue in manufacturing technology: The need for a field of study — Research Policy 1988