Craig Froehle

8 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-9255-4822

Department of Operations, Business Analytics, and Information Systems, University of Cincinnati, Carl H. Lindner College of Business, 2906 Woodside Drive, PO Box 210020 Cincinnati, Ohio, 45221 USA; Department of Emergency Medicine, University of Cincinnati, College of Medicine, 231 Albert Sabin Way, Cincinnati, Ohio, 45267-0769 USA

Publications

• Unequal but Fair: Incorporating Distributive Justice in Operational Allocation Models — Production and Operations Management 2021
• Quality and Efficiency of the Clinical Decision-Making Process: Information Overload and Emphasis Framing — Production and Operations Management 2018 (name-matched, not ORCID-linked)
• Ice-Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid-level Care Providers — Production and Operations Management 2017 (name-matched, not ORCID-linked)
• Interruption and Forgetting in Knowledge-Intensive Service Environments — Production and Operations Management 2014 (name-matched, not ORCID-linked)
• The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency — Production and Operations Management 2011 (name-matched, not ORCID-linked)
• A Resource-Process Framework of New Service Development — Production and Operations Management 2007 (name-matched, not ORCID-linked)
• Foundations and Implications of a Proposed Unified Services Theory — Production and Operations Management 2006
• New measurement scales for evaluating perceptions of the technology-mediated customer service experience — Journal of Operations Management 2004