DON WARDELL

4 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-2325-7162

University of Utah

Publications

• Script Usage in Standardized and Customized Service Encounters: Implications for Perceived Service Quality — Production and Operations Management 2013
• Comparing quality of care in non-profit and for-profit nursing homes: a process perspective — Journal of Operations Management 2005
• USING RUN-LENGTH DISTRIBUTIONS OF CONTROL CHARTS TO DETECT FALSE ALARMS — Production and Operations Management 1994
• Control Charts in the Presence of Data Correlation — Management Science 1992