Elisabeth C. Brüggen

3 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-0281-8792

Maastricht University, Tongersestraat 53, 6211LM, Maastricht, The Netherlands

Publications

• Understanding and managing customer relational benefits in services: a meta-analysis — Journal of the Academy of Marketing Science 2020
• More than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates — Journal of Marketing 2013
• Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape — Journal of Marketing 2011