Grant Packard

15 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-8765-1994

York University

Publications

• The power of pausing in collaborative conversations — Organizational Behavior and Human Decision Processes 2025
• When Language Matters — Journal of Consumer Research 2024
• The Emergence and Evolution of Consumer Language Research — Journal of Consumer Research 2024
• How Verb Tense Shapes Persuasion — Journal of Consumer Research 2023
• Style, content, and the success of ideas — Journal of Consumer Psychology 2023
• Consumer insights from text analysis — Journal of Consumer Psychology 2023
• Expression Modalities: How Speaking Versus Writing Shapes Word of Mouth — Journal of Consumer Research 2022
• How Concrete Language Shapes Customer Satisfaction — Journal of Consumer Research 2021
• Thinking of You: How Second-Person Pronouns Shape Cultural Success — Psychological Science 2020
• (I'm) Happy to Help (You): The Impact of Personal Pronoun Use in Customer–Firm Interactions — Journal of Marketing Research 2018
• Are Atypical Things More Popular? — Psychological Science 2018
• How Language Shapes Word of Mouth's Impact — Journal of Marketing Research 2017
• When Boastful Word of Mouth Helps versus Hurts Social Perceptions and Persuasion — Journal of Consumer Research 2016
• Social Dollars: The Economic Impact of Customer Participation in a Firm-Sponsored Online Customer Community — Marketing Science 2015
• Compensatory knowledge signaling in consumer word-of-mouth† — Journal of Consumer Psychology 2013