Hefu Liu

8 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-3854-7821

University of Science and Technology of China

Publications

• Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention — Journal of the Association for Information Systems 2025 (name-matched, not ORCID-linked)
• Business Model Implementation of New Ventures: Linking TMT Process Antecedents, Organizational Culture, and Firm Performance — Entrepreneurship Theory and Practice 2024
• Omni-channel retailing on platforms: Disentangling the effects of channel integration and inter-platform function usage difference — Journal of Operations Management 2023
• Separate Versus Joint Evaluation: The Roles of Evaluation Mode and Construal Level in Technology Adoption — Management Information Systems Quarterly 2020
• The Value of Buy-Online-and-Pickup-in-Store in Omni-Channel: Evidence from Customer Usage Data — Production and Operations Management 2020
• The Effects of Justice and Top Management Beliefs and Participation: An Exploratory Study in the Context of Digital Supply Chain Management — Journal of Business Ethics 2020
• The configuration between supply chain integration and information technology competency: A resource orchestration perspective — Journal of Operations Management 2016
• The role of institutional pressures and organizational culture in the firm's intention to adopt internet-enabled supply chain management systems — Journal of Operations Management 2010