Hummy Song

10 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-1335-9314

The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

Publications

• Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness — Manufacturing & Service Operations Management 2024
• The Spillover Effects of Capacity Pooling in Hospitals — Management Science 2024
• Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role — Organization Science 2023
• “I Quit”: Schedule Volatility as a Driver of Voluntary Employee Turnover — Manufacturing & Service Operations Management 2023
• Time Is the Wisest Counselor of All: The Value of Provider–Patient Engagement Length in Home Healthcare — Management Science 2022
• Pooling Queues with Strategic Servers: The Effects of Customer Ownership — Operations Research 2021
• Capacity Pooling in Hospitals: The Hidden Consequences of Off-Service Placement — Management Science 2020
• Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices — Management Science 2018
• The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay — Management Science 2015
• Frontiers in Operations: Last-Mile Delivery in Healthcare: Drone Delivery for Blood Products in Rwanda — Manufacturing & Service Operations Management