Jean-Baptiste Suquet

3 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-5905-129X

Publications

• Service Work as Lived Experience: A Problematizing Review — Human Resource Management 2026
• Maintaining “Good” Care: An Articulation Work Perspective on Organizational Ethics in the Healthcare Sector — Journal of Business Ethics 2024
• Knocking sovereign customers off their pedestals? When contact staff educate, amateurize, and penalize deviant customers — Human Relations 2021