Jiheng Zhang

15 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-3025-1495

Department of Industrial Engineering and Decision Analytics, The Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong Special Administrative Region, China

Publications

• Minimax Optimality in Contextual Dynamic Pricing with General Valuation Models — Operations Research 2026
• Improving Blockchain Consistency Bound by Assigning Weights to Random Blocks — Operations Research 2025
• Routing and Staffing in Customer Service Chat Systems with Generally Distributed Service and Patience Times — Manufacturing & Service Operations Management 2024
• The Generalizedc/μRule for Queues with Heterogeneous Server Pools — Operations Research 2024
• On-Demand Ride-Matching in a Spatial Model with Abandonment and Cancellation — Operations Research 2024
• Technical Note—Asymptotically Optimal Control of Omnichannel Service Systems with Pick-up Guarantees — Operations Research 2024
• Blockchain Operations in the Presence of Security Concerns — Manufacturing & Service Operations Management 2023
• Simple Policies with Provable Bounds for Managing Perishable Inventory — Production and Operations Management 2020
• Online Demand Fulfillment Under Limited Flexibility — Management Science 2020
• Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalizedcμ/hRule — Operations Research 2020
• Management of a Shared-Spectrum Network in Wireless Communications — Operations Research 2018
• Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing — Operations Research 2017
• Routing and Staffing in Customer Service Chat Systems with Impatient Customers — Operations Research 2014
• Staffing and Control of Instant Messaging Contact Centers — Operations Research 2013
• Estimation Errors as Regret Lower Bounds for Linear Contextual Bandits — Management Science