Jordan Tong

19 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-1962-058X

University of Wisconsin Madison

Publications

• Human-Algorithm Collaboration with Private Information: Naïve Advice-Weighting Behavior and Mitigation — Management Science 2026
• Warnings and Endorsements: Improving Human–AI Collaboration in the Presence of Outliers — Manufacturing & Service Operations Management 2025
• Admission Control Bias and Path-Dependent Feedback Under Diagnosis Uncertainty — Manufacturing & Service Operations Management 2024
• A Replication Study of Operations Management Experiments inManagement Science — Management Science 2023
• From Noise to Bias: Overconfidence in New Product Forecasting — Management Science 2022
• Eliciting Human Judgment for Prediction Algorithms — Management Science 2021
• How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing — Operations Research 2021
• Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap — Manufacturing & Service Operations Management 2020
• Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization — Management Science 2020
• Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination — Manufacturing & Service Operations Management 2020
• A Behavioral Remedy for the Censorship Bias — Production and Operations Management 2018
• Good Choice, Bad Judgment: How Choice Under Uncertainty Generates Overoptimism — Psychological Science 2018
• A Behavioral Model of Forecasting: Naive Statistics on Mental Samples — Management Science 2017
• Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock — Manufacturing & Service Operations Management 2016
• Building Supply Chain Resilience through Virtual Stockpile Pooling — Production and Operations Management 2016
• Biased Judgment in Censored Environments — Management Science 2013
• The Effect of Payment Schemes on Inventory Decisions: The Role of Mental Accounting — Management Science 2013
• Frontiers in Operations: Fair Funnels: Bias, Performance, and Interventions in Multistage Hiring Processes — Manufacturing & Service Operations Management
• Shared Decision Making Under Bounded Rationality: Why Personalization Does Not Always Help — Manufacturing & Service Operations Management