Kraig Delana

3 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-0485-9950

IE Business SchoolIE University, 28006 Madrid, Spain

Publications

• Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India — Management Science 2023
• Proactive Customer Service: Operational Benefits and Economic Frictions — Manufacturing & Service Operations Management 2021
• The Role of Physician Integration in Alternative Payment Models: The Case of the Comprehensive Joint Replacement Program — Management Science