Krishnan, M. S.

20 catalog papers. Name-matched publications do not establish a verified researcher identity.

University of Michigan

Publications

• How Human Resource and Information Systems Practices Amplify the Returns on Information Technology Investments — Journal of the Association for Information Systems 2022
• Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities1 — Management Information Systems Quarterly 2017
• Do CIO IT Budgets Explain Bigger or Smaller Governments? Theory and Evidence from U.S. State Governments — Management Science 2016
• Research Note—Information Technology, Customer Satisfaction, and Profit: Theory and Evidence — Information Systems Research 2016
• Information Technology and Administrative Efficiency in U.S. State governments: A Stochastic Frontier Approach1 — Management Information Systems Quarterly 2014
• The Effect of Information Technology–Enabled Flexibility on Formation and Market Value of Alliances — Management Science 2013
• In Search of Efficient Flexibility: Effects of Software Component Granularity on Development Effort, Defects, and Customization Effort — Information Systems Research 2012
• Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing — Journal of Management Information Systems 2010
• From Association to Causation via a Potential Outcomes Approach — Information Systems Research 2009
• Work Dispersion, Process-Based Learning, and Offshore Software Development Performance1 — Management Information Systems Quarterly 2008
• Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States — Management Science 2008
• A Field Study of RFID Deployment and Return Expectations — Production and Operations Management 2007
• Editorial Overview—The Digitally Enabled Extended Enterprise in a Global Economy — Information Systems Research 2007
• Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis — Journal of Management Information Systems 2006
• The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to be Profiled Online for Personalization1 — Management Information Systems Quarterly 2006
• Where do capabilities come from and how do they matter? A study in the software services industry — Strategic Management Journal 2005
• A Decision Model for Software Maintenance — Information Systems Research 2004
• Contracts in Offshore Software Development: An Empirical Analysis — Management Science 2003
• An Empirical Analysis of Productivity and Quality in Software Products — Management Science 2000
• Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology — Management Science 1999