Liwei Chen

5 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-7596-9890

Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, Ohio 45221

Publications

• Signaling Effects Under Dynamic Capacity in Online Matching Platforms: Evidence from Online Health Consultation Communities — Information Systems Research 2025
• Techno-Service-Profit Chain: The Impacts of IoT-Enabled Algorithmic Customer Service Systems from an Interdisciplinary Perspective — Management Information Systems Quarterly 2024 (name-matched, not ORCID-linked)
• How Does Intelligent System Knowledge Empowerment Yield Payoffs? Uncovering the Adaptation Mechanisms and Contingency Role of Work Experience — Information Systems Research 2022
• How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences Between Face-to-Face and Virtual Channels — Management Information Systems Quarterly 2021 (name-matched, not ORCID-linked)
• Mobile Health (mHealth) Channel Preference: An Integrated Perspective of Approach-Avoidance Beliefs and Regulatory Focus — Journal of the Association for Information Systems 2019 (name-matched, not ORCID-linked)