Xiao Ma

11 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-9088-9354

C. T. Bauer College of Business, University of Houston, Houston, Texas 77004

Publications

• The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States — Information Systems Research 2026
• Omnichannel in Healthcare? Offline-to-Online Spillover Effects and Implications for Telemedicine in Treating Chronic Patients — Journal of Management Information Systems 2025
• Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Review Platforms — Information Systems Research 2025
• Differential Impacts of Technology-Network Structures on Cost Efficiency: Knowledge Spillovers in Healthcare — Journal of Management Information Systems 2023
• Space Norms for Constructing Quality Reviews on Online Consumer Review Sites — Information Systems Research 2022
• Cross-Level Moderation of Team Cohesion in Individuals’ Utilitarian and Hedonic Information Processing: Evidence in the Context of Team-Based Gamified Training — Journal of the Association for Information Systems 2019
• Disrupting Unwanted Habits in Online Gambling Through Information Technology — Journal of Management Information Systems 2019
• Active Community Participation and Crowdworking Turnover: A Longitudinal Model and Empirical Test of Three Mechanisms — Journal of Management Information Systems 2018
• Understanding Members’ Active Participation in Online Question-and-Answer Communities: A Theory and Empirical Analysis — Journal of Management Information Systems 2015
• Online Gambling Behavior: The Impacts of Cumulative Outcomes, Recent Outcomes, and Prior Use — Information Systems Research 2014
• Impact of Prior Reviews on the Subsequent Review Process in Reputation Systems — Journal of Management Information Systems 2013