Michael J. Dixon

3 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-5173-1901

Ivey School of Business, Western University, 1255 Western Rd, London, Ontario, N6G 0N1 Canada

Publications

• Surprise, Anticipation, and Sequence Effects in the Design of Experiential Services — Production and Operations Management 2017
• Bundling and Scheduling Service Packages with Customer Behavior: Model and Heuristic — Production and Operations Management 2016
• Sequence effects in service bundles: Implications for service design and scheduling — Journal of Operations Management 2013