Sven Mikolon

4 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-7074-2809

Imperial College London

Publications

• The Catch-22 of Countering a Moral Occupational Stigma in Employee-Customer Interactions — Academy of Management Journal 2021 (name-matched, not ORCID-linked)
• Don’t try harder: using customer inoculation to build resistance against service failures — Journal of the Academy of Marketing Science 2015 (name-matched, not ORCID-linked)
• Multiple Identification Foci and Their Countervailing Effects on Salespeople's Negative Headquarters Stereotypes — Journal of Marketing 2012 (name-matched, not ORCID-linked)
• When salespeople develop negative headquarters stereotypes: performance effects and managerial remedies — Journal of the Academy of Marketing Science 2011 (name-matched, not ORCID-linked)