Noyan Ilk

5 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-2152-288X

Department of Business Analytics, Information Systems, & Supply Chain, College of Business, Florida State University, Tallahassee, Florida, USA

Publications

• Need for speed, but how much does it cost? Unpacking the fee-speed relationship in Bitcoin transactions — Journal of Operations Management 2023
• The impact of waiting on customer-instigated service time: Field evidence from a live-chat contact center — Journal of Operations Management 2022
• Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective — Management Information Systems Quarterly 2021
• Improving customer routing in contact centers: An automated triage design based on text analytics — Journal of Operations Management 2020
• When More Is Less: Field Evidence on Unintended Consequences of Multitasking — Management Science 2018