Rachel W.Y. Yee

1 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-9698-5681

Department of Logistics, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China

Publications

• The impact of employee satisfaction on quality and profitability in high-contact service industries — Journal of Operations Management 2008