Robert J. Batt

7 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-6626-7347

Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706

Publications

• Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use — Manufacturing & Service Operations Management 2022
• The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department — Manufacturing & Service Operations Management 2021
• Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap — Manufacturing & Service Operations Management 2020
• The Effects of Discrete Work Shifts on a Nonterminating Service System — Production and Operations Management 2019
• Finding a Needle in a Haystack: The Effects of Searching and Learning on Pick-Worker Performance — Management Science 2019
• Early Task Initiation and Other Load-Adaptive Mechanisms in the Emergency Department — Management Science 2017
• Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department — Management Science 2015