SARA VALENTINI

5 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0003-1389-4747

Bocconi University, 20136 Milan, Italy

Publications

• The Race for Data: Utilizing Informative or Persuasive Cues to Gain Opt-In? — Journal of Marketing 2025
• Can Marketing Campaigns Induce Multichannel Buying and More Profitable Customers? A Field Experiment — Marketing Science 2016
• Decision Process Evolution in Customer Channel Choice — Journal of Marketing 2011
• A meta-analysis of satisfaction with complaint handling in services — Journal of the Academy of Marketing Science 2010
• Consumer Impatience, Technological Innovation, and Market Structure — Marketing Science