Shu He

12 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-5899-5299

Warrington College of Business, University of Florida, Gainesville, Florida 32611

Publications

• Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service — Production and Operations Management 2026
• How Search Engine Impacts Market Structure: Empirical Evidence from a Multivendor Darknet Market — Management Science 2026
• Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions — Information Systems Research 2024
• Platform Loophole Exploitation, Recovery Measures, and User Engagement: A Quasi-Natural Experiment in Online Gaming — Information Systems Research 2024
• Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior — Production and Operations Management 2022
• Surge Pricing and Short-Term Wage Elasticity of Labor Supply in Real-Time Ridesharing Markets — Management Information Systems Quarterly 2022
• Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach — Management Information Systems Quarterly 2020
• Impact of Platform Owner’s Entry on Third-Party Stores — Information Systems Research 2020
• Matching Mobile Applications for Cross-Promotion — Information Systems Research 2020
• Understanding Security Vulnerability Awareness, Firm Incentives, and ICT Development in Pan-Asia — Journal of Management Information Systems 2020
• Social Media Strategies in Product-Harm Crises — Information Systems Research 2018
• Navigating the Influencer Marketplace: Long-Tail Effects and Content Strategies — Information Systems Research