Stacey Robinson

4 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-8619-0866

Publications

• Unintended effects of price promotions: Forgoing competitors’ price promotions strengthens incumbent brand loyalty — Journal of the Academy of Marketing Science 2023
• One firm’s loss is another’s gain: capitalizing on other firms’ service failures — Journal of the Academy of Marketing Science 2015
• Touch versus Tech: When Technology Functions as a Barrier or a Benefit to Service Encounters — Journal of Marketing 2014
• Worth waiting for: increasing satisfaction by making consumers wait — Journal of the Academy of Marketing Science 2011