Susan Lu

14 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0001-5852-0816

University of Toronto

Publications

• Abundance from Abroad: Migrant Income and Long-Run Economic Development — American Economic Review 2026
• Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand? — Manufacturing & Service Operations Management 2023
• Worker Experience and Donor Heterogeneity: The Impact of Charitable Workers on Donors’ Blood Donation Decisions — Manufacturing & Service Operations Management 2023
• Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting — Manufacturing & Service Operations Management 2023
• Does Nonprofit Ownership Matter for Firm Performance? Financial Distress and Ownership Conversion of Nursing Homes — Management Science 2022
• Patient Routing to Skilled Nursing Facilities: The Consequences of the Medicare Reimbursement Rule — Management Science 2022
• The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients — Manufacturing & Service Operations Management 2022
• Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State — Information Systems Research 2020
• Distance, Quality, or Relationship? Interhospital Transfer of Heart Attack Patients — Production and Operations Management 2018
• Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes — Management Science 2018
• Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida — Management Science 2018
• Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes — Management Science 2017
• Economic Research Evolves: Fields and Styles — American Economic Review 2017
• Clustering, Agency Costs and Operating Efficiency: Evidence from Nursing Home Chains — Management Science 2013