Thomas L. Baker

7 catalog papers. Identity-linked publications and additional name matches are distinguished below.

ORCID: 0000-0002-8840-539X

Publications

• Choreographing salesperson face-to-face visits with a buyer organization: a social network perspective — Journal of the Academy of Marketing Science 2022
• Understanding the long-term implications of retailer returns in business-to-business relationships — Journal of the Academy of Marketing Science 2018
• Competitive intelligence collection and use by sales and service representatives: how managers’ recognition and autonomy moderate individual performance — Journal of the Academy of Marketing Science 2015
• The role of brand communications on front line service employee beliefs, behaviors, and performance — Journal of the Academy of Marketing Science 2014
• Individual differences in perceptions of service failure and recovery: the role of race and discriminatory bias — Journal of the Academy of Marketing Science 2008
• The impact of suppliers' perceptions of reseller market orientation on key relationship constructs — Journal of the Academy of Marketing Science 1999 (name-matched, not ORCID-linked)
• Effects of Supplier Market Orientation on Distributor Market Orientation and the Channel Relationship: The Distributor Perspective — Journal of Marketing 1998