Xueming Luo
67 catalog papers. Identity-linked publications and additional name matches are distinguished below.
ORCID: 0000-0002-5009-7854
Fox School of Business, Temple University, Philadelphia, Pennsylvania 19121
Publications
- Can Providing Algorithmic Performance Information Facilitate Humans’ Inventory Ordering Behaviors? — Information Systems Research 2026
- AI orchestrator: How recommendation algorithms shape complementor strategy and market equality — Strategic Management Journal 2026
- From Stopping to Shopping: A Field Experiment on Free Return and Free Shipping Retargeting Policies in Online Retail Operations — Manufacturing & Service Operations Management 2025
- When corporate silence is costly: Negative consumer responses to corporate silence on social issues — Strategic Management Journal 2025
- Introducing machine-learning-based data fusion methods for analyzing multimodal data: An application of measuring trustworthiness of microenterprises — Strategic Management Journal 2024
- When and How Artificial Intelligence Augments Employee Creativity — Academy of Management Journal 2024
- Perceived Fairness of Human Managers Compared with Artificial Intelligence in Employee Performance Evaluation — Journal of Management Information Systems 2023 (name-matched, not ORCID-linked)
- Deep Reinforcement Learning for Sequential Targeting — Management Science 2023
- Estimating assortment size effects on platforms: Leveraging imperfect geographic targeting for causal inference — Production and Operations Management 2023
- When More is Less: Quality and Variety Trade-off in Sharing Economy Platforms — Journal of Management Studies 2022
- Predicting Stages in Omnichannel Path to Purchase: A Deep Learning Model — Information Systems Research 2022
- Frontiers: How Support for Black Lives Matter Impacts Consumer Responses on Social Media — Marketing Science 2022
- Rejoinder: Heterogeneous Impact of Brands’ Support for Black Lives Matter on Consumer Responses — Marketing Science 2022
- Time-Inconsistent Preferences and Strategic Self-Control in Digital Content Consumption — Marketing Science 2022
- Artificial Intelligence Coaches for Sales Agents: Caveats and Solutions — Journal of Marketing 2021
- The Impact of Platform Protection Insurance on Buyers and Sellers in the Sharing Economy: A Natural Experiment — Journal of Marketing 2021
- The Janus face of artificial intelligence feedback: Deployment versus disclosure effects on employee performance — Strategic Management Journal 2021
- The Double-Edged Effects of E-Commerce Cart Retargeting: Does Retargeting Too Early Backfire? — Journal of Marketing 2021
- Personalized mobile marketing strategies — Journal of the Academy of Marketing Science 2020
- Capacity-constrained entrepreneurs and their product portfolio size: The response to a platform design change on a Chinese sharing economy platform — Strategic Entrepreneurship Journal 2020
- Complementarity and Cannibalization of Offline-to-Online Targeting: A Field Experiment on Omnichannel Commerce — Management Information Systems Quarterly 2020 (name-matched, not ORCID-linked)
- Targeted Promotions on an E-Book Platform: Crowding Out, Heterogeneity, and Opportunity Costs — Journal of Marketing Research 2019
- When and How to Leverage E-commerce Cart Targeting: The Relative and Moderated Effects of Scarcity and Price Incentives with a Two-Stage Field Experiment and Causal Forest Optimization — Information Systems Research 2019
- Personalized Mobile Targeting with User Engagement Stages: Combining a Structural Hidden Markov Model and Field Experiment — Information Systems Research 2019
- Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases — Marketing Science 2019
- Mobile Time-Based Targeting: Matching Product-Value Appeal to Time of Day — Journal of Management Information Systems 2019
- Self-Signaling and Prosocial Behavior: A Cause Marketing Experiment — Marketing Science 2017
- Effect of intelligence on consumers' responsiveness to a pro-environmental tax: Evidence from large-scale data on car acquisitions of male consumers — Journal of Consumer Psychology 2017
- Nonlinear Effects of Social Connections and Interactions on Individual Goal Attainment and Spending: Evidences from Online Gaming Markets — Journal of Marketing 2017
- Expert Blogs and Consumer Perceptions of Competing Brands1 — Management Information Systems Quarterly 2017 (name-matched, not ORCID-linked)
- Sunny, Rainy, and Cloudy with a Chance of Mobile Promotion Effectiveness — Marketing Science 2017
- Competitive Price Targeting with Smartphone Coupons — Marketing Science 2017
- Mobile Ad Effectiveness: Hyper-Contextual Targeting with Crowdedness — Marketing Science 2016
- Corporate social performance, analyst stock recommendations, and firm future returns — Strategic Management Journal 2015
- Contemporaneous and Delayed Sales Impact of Location-Based Mobile Promotions — Information Systems Research 2015
- Geo-Conquesting: Competitive Locational Targeting of Mobile Promotions — Journal of Marketing Research 2015
- Sleeping with competitors: the impact of NPD phases on stock market reactions to horizontal collaboration — Journal of the Academy of Marketing Science 2015
- Do institutional investors pay attention to customer satisfaction and why? — Journal of the Academy of Marketing Science 2014
- Mobile Targeting — Management Science 2014
- Group-Buying Deal Popularity — Journal of Marketing 2014
- Cause Marketing Effectiveness and the Moderating Role of Price Discounts — Journal of Marketing 2014
- How does CEO tenure matter? The mediating role of firm-employee and firm-customer relationships — Strategic Management Journal 2014
- Social Media and Firm Equity Value — Information Systems Research 2013
- How Do Consumer Buzz and Traffic in Social Media Marketing Predict the Value of the Firm? — Journal of Management Information Systems 2013
- The Impact of Brand Rating Dispersion on Firm Value — Journal of Marketing Research 2013
- Reciprocity in Corporate Social Responsibility and Channel Performance: Do Birds of a Feather Flock Together? — Journal of Business Ethics 2013
- Does advertising spending really work? The intermediate role of analysts in the impact of advertising on firm value — Journal of the Academy of Marketing Science 2012
- Incentivizing CEOs to build customer- and employee-firm relations for higher customer satisfaction and firm value — Journal of the Academy of Marketing Science 2012
- Product competitiveness and beating analyst earnings target — Journal of the Academy of Marketing Science 2010
- Customer Satisfaction, Analyst Stock Recommendations, and Firm Value — Journal of Marketing Research 2010
- Quantifying the Long-Term Impact of Negative Word of Mouth on Cash Flows and Stock Prices — Marketing Science 2009
- The Debate over Doing Good: Corporate Social Performance, Strategic Marketing Levers, and Firm-Idiosyncratic Risk — Journal of Marketing 2009
- Consumer responses to brand elimination: An attributional perspective — Journal of Consumer Psychology 2009
- When Marketing Strategy First Meets Wall Street: Marketing Spendings and Firms’ Initial Public Offerings — Journal of Marketing 2008
- The moderating role of institutional networking in the customer orientation–trust/commitment–performance causal chain in China — Journal of the Academy of Marketing Science 2008
- Satisfaction, Complaint, and the Stock Value Gap — Journal of Marketing 2008
- Working with Rivals: The Impact of Competitor Alliances on Financial Performance — Journal of Marketing Research 2007 (name-matched, not ORCID-linked)
- Internationalization and the performance of born-global SMEs: the mediating role of social networks — Journal of International Business Studies 2007 (name-matched, not ORCID-linked)
- Consumer Negative Voice and Firm-Idiosyncratic Stock Returns — Journal of Marketing 2007
- Neglected Outcomes of Customer Satisfaction — Journal of Marketing 2007
- Cross-Functional “Coopetition”: The Simultaneous Role of Cooperation and Competition within Firms — Journal of Marketing 2006
- Marketing's Credibility: A Longitudinal Investigation of Marketing Communication Productivity and Shareholder Value — Journal of Marketing 2006
- Corporate Social Responsibility, Customer Satisfaction, and Market Value — Journal of Marketing 2006
- How Does Shopping With Others Influence Impulsive Purchasing? — Journal of Consumer Psychology 2005
- Globalization, marketing resources, and performance: Evidence from China — Journal of the Academy of Marketing Science 2005 (name-matched, not ORCID-linked)
- Book Review — Journal of Marketing Research 2004
- Artificial Intelligence, Emotional Labor, and Service Operations — Manufacturing & Service Operations Management