Internet job hunting: A field study of applicant experiences with on-line recruiting

Abstract

This field study examines the experiences of managers and professionals searching for jobs via the Internet. Results suggest that facility with Internet navigation is significantly associated with the amount of general job searching, particularly for those who want to explore job options initially in private without fear of retribution from supervisors. The data also suggest that managers and professionals are more likely to use the Internet for job hunting when the geographical scope of the job hunt is wide, when a major salary increase is desired, and when both small and large firms are being considered as potential employers. Use of the Internet is perceived as a somewhat less effective job search strategy than personal networking, but far superior to searching for jobs through newspaper ads and “cold calling.” Major issues found to impede the effectiveness of on-line recruiting are the degree and speed of follow-up on-line applications, lack of specific and relevant job descriptions on a company's Web site, concerns about the security of personal information, and difficulty in customizing, formatting, and downloading resumes to companies' specifications. The article concludes with recommendations for improving the effectiveness of on-line recruiting. © 2002 Wiley Periodicals, Inc.