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Of races to run and battles to be won: Technical skill updating, stress, and coping of IT professionals

Hsing-Yi Tsai, Deborah Compeau, Nicole Haggerty

Human Resource Management · 2007 · Volume 46 · Issue 3

DOI: 10.1002/hrm.20170

Abstract

The expectation on today's information technology (IT) professionals to remain technically competent constitutes a significant source of stress. We examine how IT professionals experience and cope with the threat of technical obsolescence. Interestingly, not all IT professionals consider technology change a threat to their technical competence; some viewed updating as enjoyable and pursued learning for its own sake. However, most viewed the relentless demand to update their technical skills as stressful and used a variety of coping strategies to address this threat. Using this cognitive approach to technical obsolescence, we describe implications for managerial practice and delineate a direction for future research. © 2007 Wiley Periodicals, Inc.

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