Information technology usage and human resource roles and effectiveness

Abstract

The human resource function has undergone dramatic change, owing, it would seem, to greater use of rapidly evolving information technology. This study presents the results of an empirical investigation into the associations between the use of information technology and the roles and effectiveness of the human resource function. The results support relationships between information technology use and greater involvement in the strategic HR roles of business partner and change agent. Positive associations between information technology use and technical and strategic effectiveness also revealed the transformational potential of information technology–supported human resource management applications. © 2008 Wiley Periodicals, Inc.