Work Design–Related Antecedents of Turnover Intention: A Multilevel Approach
Wan-Jing April Chang, Yung-Shui Wang, Tung-Chun Huang
Human Resource Management · 2013 · Volume 52 · Issue 1
Abstract
Previous research on employee-turnover intention has focused mostly on a single level of analysis. This multilevel study of 1,149 employees and 144 managers from a 21-store Taiwanese retail home improvement chain demonstrated that individual and store-level factors were significantly associated with employee-turnover intention. Job characteristics explain within-store variance. In addition to age and tenure similarity among employees, transformational leadership and compensation explain between-store variance. Theoretical and practical implications of the research are also discussed.
Keywords
turnover intention, work design, job characteristics, HR practices, transformational leadership, surface-level similarity, multilevel approach
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