Too much of a good thing: The interactive effects of cultural values and core job characteristics on hindrance stressors and employee performance outcomes
Saima Naseer, Magda Bezerra Leite Donia, Fauzia Syed, Fatima Bashir
Human Resource Management · 2020 · Volume 59 · Issue 3
Abstract
This study contributes to research on core job characteristics by examining when employees may perceive enriched jobs as a hindrance stressor and in turn may experience lower performance at work. Utilizing time-lagged data collected from a sample of 386 employee–coworker dyads and drawing on cognitive appraisal theory of stress and coping, we explore the mediating role of hindrance stressors on the relationship between core job characteristics and key employee performance outcomes (i.e., creativity, counterproductive work behaviors, in-role performance, and organizational citizenship behaviors) and the moderating roles of cultural values (i.e., power distance and uncertainty avoidance) in influencing this mediation. The results supported the hypotheses, providing evidence that the experience of hindrance stressors mediates the relationship between core job characteristics and job performance outcomes when employees score high on power distance and uncertainty avoidance cultural values, and not when their scores on these cultural values were low. Practical implications and future research are discussed.
Keywords
core job characteristics, counterproductive work behaviors, creativity, cultural values, hindrance stressor, in-role performance, organizational citizenship behaviors
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