On massive change: Using the competing values framework to organize the educational efforts of the human resource function in New York State Government

Abstract

This article describes New York State Government's experience with the Competing Values Framework. Through the work of the Governor's Office of Employee Relations, Quinn's model has been used to develop the supervision and management development programs offered to thousands of State employees. The article also includes one agency's application of the model to training, job analysis, and performance assessment. © 1993 by John Wiley & Sons, Inc.