Managing cross-national and intra-national diversity†

Abstract

Organizations have to contend with growing diversity in their managerial and professional ranks, both cross-nationally and intranationally. This article examines the similarities and differences in processes and dynamics of managing diversity in cross-national and intranational contexts. Similarities include the acculturation process and the styles and patterns of communication. Differences revolve around legislation, magnitude, and time horizon. Training programs designed to raise consciousness/awareness and to improve communication competency are presented. The implications for human resource management practices are then discussed. © 1993 by John Wiley & Sons, Inc.