Social platform use and psychological well-being
Cammy Crolic, Peter Pal Zubcsek, Andrew T. Stephen, Gillian Brooks
Journal of Consumer Psychology · 2025 · Volume 35 · Issue 3
Abstract
Social platforms facilitate the daily interactions of billions of people globally. Prior research generally concludes that social platforms negatively affect people's welfare. This research reopens this debate by using a robust methodology to examine the time series effects of social platform use on users' subjective well-being, psychological well-being, physical health, and financial security. We report a 6-month longitudinal study of 1029 adults. Participants' daily time using social platforms on their mobile device was unobtrusively tracked and their well-being was measured every 2 weeks. The findings suggest a small, positive effect of time spent using social platforms on both subjective well-being and psychological well-being (but no significant effects on physical health or financial security). Further, it is time spent using social platforms that facilitate interactions with intimate/close ties, that is correlated with positive subjective and psychological well-being.
Keywords
consumer welfare, psychological well-being, social media, social platforms, social ties, subjective well-being
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