Information Processing Strategies in Riskless Preference Reversals: The Prominence Effect

Abstract

A preference reversal occurs whenever an individual prefers one alternative to another in one response mode (e.g., choice) but shows the opposite preference order in another response mode (e.g., attractiveness ratings, matching). In previous studies of riskless multiattribute preferences the most common reversal pattern involves a prominence effect: The more important attribute has a greater influence in choices than in matching judgments. Previous research has suggested that the prominence effect can be accounted for by the strategy compatibility principle, which states that response tasks can evoke different decision strategies and these strategies determine the relative impact of the various attributes. This article attempts to establish the mediating role of decision processes in determining the occurrence and pattern of riskless preference reversals. In a process tracing experiment we replicate previous findings of a prominence effect in riskless two-attribute preferences. In addition, there are clear differences in process between response modes, and these differences are consistent with previous explanations of riskless preference reversals. Finally, we are able to predict subject level differences in choice preferences and choice versus matching reversals using measures of information search.