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Commitment and involvement: Assessing a salesforce typology

Thomas N. Ingram, Keun S. Lee, George H. Lucas

Journal of the Academy of Marketing Science · 1991 · Volume 19 · Issue 3

DOI: 10.1007/BF02726495

Abstract

Varying levels of organizational commitment and job involvement generate a salesperson typology which is empirically assessed. Ten hypotheses are tested using a national sample of 235 industrial salespeople. Eight of the hypotheses are supported Significant differences in salesperson effort, performance and turnover propensities are identified for four salesperson categories.

Keywords

Organizational Commitment, Corporate Citizen, Sales Management, Personal Selling, Career Stage

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