Identification and classification of problems associated with evaluating social marketing efforts
Paul J. Hensel, Alan J. Dubinsky
Journal of the Academy of Marketing Science · 1985 · Volume 13 · Issue 1
Abstract
The social, cultural, and economic climate of the 1980's present real pressure on social program administrators to evaluate their marketing efforts. Evaluation of social programs presents an array of problems or obstacles about which the social marketer must be aware. This paper identifies and categorizes these problems within a meaningful framework. The typology presented classifies social marketing program evaluation problems as being conceptual, macro- and micropolitical, and methodological. An understanding of the nature of these problems should assist the social marketer in overcoming their effects.
Keywords
Social Marketing, Blood Bank, Social Program, Promotional Campaign, Social Marketing Program
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