What can Psychology Tell us About Business Ethics?

Journal of Business Ethics · 2009 · Volume 89 · Issue 1

Abstract

Insights from contemporary psychology can illuminate the common psychological processes that facilitate unethical decision making. I will illustrate several of these processes and describe steps that may be taken to reduce or eliminate the undesirable consequences of these processes. A generic problem with these processes is that they are totally invisible to decision makers – i.e., decision makers are convinced that their decisions are ethically and managerially sound.

Keywords

bias, conflict of interest, discrimination, unconscious processes

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