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Stakeholder Relationship Capability and Firm Innovation: A Contingent Analysis

Wei Jiang, Aric Xu Wang, Kevin Zheng Zhou, Chuang Zhang

Journal of Business Ethics · 2020 · Volume 167 · Issue 1

DOI: 10.1007/s10551-019-04161-4

Abstract

Despite the growing importance of stakeholder management, few studies have empirically examined the influence of stakeholder relationship capability (SRC) on firm innovation, especially in emerging economies. This study investigates how SRC relates to firm innovation in the presence of governmental intervention and in combination with firm-level characteristics. Using a survey and multiple secondary datasets on the listed Chinese firms, our findings indicate that SRC is positively associated with firm innovation. Moreover, advanced legal development and high-tech status strengthen the positive link between SRC and innovation, whereas state ownership and firm age weaken this relationship. These findings provide novel insights into how firms use stakeholder management to enhance innovation that is beneficial for economic growth.

Keywords

Stakeholder relationship capability, Stakeholder theory, Innovation, Government intervention, China

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