Innovation-supportive culture: The impact of organizational values on process innovation

Shalini Khazanchi, Marianne W. Lewis, Kenneth K. Boyer

Journal of Operations Management · 2007 · Volume 25 · Issue 4

DOI: 10.1016/j.jom.2006.08.003

Abstract

For managers, innovation is vital, but paradoxical, requiring flexibility and empowerment, as well as control and efficiency. Increasingly, studies stress organizational culture as a key to managing innovation. Yet innovation-supportive culture remains an intricate and amorphous phenomenon. In response, we explore how organizational values – a foundational building block of culture – impact a particular process innovation, the implementation of advanced manufacturing technology (AMT). To unpack this scarcely studied construct, we examine three-dimensions of organizational values: value profiles, value congruence and value–practice interactions.

Keywords

Empirical research methods, Flexible manufacturing systems, Innovation

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