Global sourcing and quality recalls: An empirical study of outsourcing-supplier concentration-product recalls linkages

Journal of Operations Management · 2014 · Volume 32 · Issue 5

DOI: 10.1016/j.jom.2014.04.003

Abstract

This study investigates how supply chain sourcing strategies are associated with product quality recalls. In particular, the research examines how make-or-buy decisions (i.e., outsourcing), the use of foreign suppliers (i.e., offshore outsourcing), the relocation of production to offshore markets (i.e., offshoring), and decisions to consolidate supply bases (i.e., the use of few vs. myriad suppliers) are related to product recalls. Product recalls are serious quality failures in supply chains with significant, negative impacts on firm performance. Product recalls are frequently connected to the globalization of supply chains. Globalization has, at times, promoted inconsistency in quality control and standards, leading to quality problems and failures. Data across multiple industries, with widely reported recalls, have been collected and analyzed using regression techniques. Our findings indicate that offshore outsourcing has a greater impact on recalls than offshoring without outsourcing; outsourcing domestically has the least influence. Outsourcing to a smaller supplier base may lead tofewerrecalls at low levels of outsourcing. However, it mayexacerbatethe impact of outsourcing on recalls at high levels of outsourcing.

Keywords

Product recalls, Global sourcing, Empirical research, Outsourcing, Offshoring

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