Impact of an organizational control policy on absenteeism, performance, and satisfaction

Abstract

Examined the impact of an organizational control policy based on the concept of "legal compliance" with established organizational norms on 2 behavioral measures--absenteeism and performance--and 2 attitudinal measures of satisfaction. The control policy was experimentally manipulated in each of 2 experimental groups totaling 297 undergraduates. In one group, a compulsory attendance policy followed by a noncompulsory policy was employed, while in the other the sequence of administering the policies was reversed. Attendance, performance, and satisfaction measures were used as criteria in analyses of variance. Results indicate that a control policy based on legal compliance significantly improved attendance and performance and did not alter satisfaction levels. (PsycInfo Database Record (c) 2025 APA, all rights reserved)