An intraorganizational analysis of the Roberts and O'Reilly organizational communication questionnaire

Abstract

Assessed the reliability and validity of a questionnaire developed by K. H. Roberts and C. A. O'Reilly (see record 1974-32415-001 ) to measure organizational communication. The questionnaire was administered to 2 samples of employees, both in the home office ( n = 270 ) and branch offices ( n = 404) of a large public utility. Ss covered a broad spectrum of occupations, both management and nonmanagement. The questionnaire items were factor analyzed for each sample. Results show a high degree of similarity between the samples in terms of scale reliabilities and factor structure. Similarities and differences between the findings in this study and those reported by Roberts and O'Reilly are discussed. (PsycInfo Database Record (c) 2025 APA, all rights reserved)