Do people do what they say? Further studies on the situational interview

Abstract

In Study 1, an interview consisting of 20 situational questions plus 5 past-experience questions was administered to 29 female clerical workers who had worked for the company an average of 6 yrs, and responses were correlated to the observations of supervisors and peers collected by means of an on-the-job appraisal instrument. S responses and appraisals correlated significantly; however, no relationship was found between what Ss said they had done in the past and current appraisals. In Study 2, the predictive validity of the situational interview with 157 entry-level employees (mean age 28.51 yrs) was tested by comparing interview ratings with performance appraisals 3 yrs later. Results show a significant relationship but, since hired Ss performed no differently than the 192 Ss (mean age 29.76 yrs) who were not hired on the situational interview, it had no practical significance. A follow-up study with 29 of the hired Ss who were reinterviewed showed that the original interviewers had not used the situational interview correctly. (13 ref) (PsycInfo Database Record (c) 2025 APA, all rights reserved)