Situational constraint effects on performance, affective reactions, and turnover: A field replication and extension

Abstract

Administered a demographic questionnaire, ability and personality tests, and measures of job performance, satisfaction, turnover, and situational constraints to 731 20–65 yr old store managers, 555 22–62 yr old supervisors, and 164 25–60 yr old district managers from the same company. Results replicate previous laboratory findings and show that higher situational constraints were associated with lower employee performance. The performance ratings given to managers facing the most severe situational constraints were significantly poorer than those received by managers dealing with lower levels of constraints. The presence of situational constraints is associated with employees expressing greater dissatisfaction and frustration. The group facing the highest level of situational constraints had the highest level of turnover. (22 ref) (PsycInfo Database Record (c) 2025 APA, all rights reserved)