Effect of rater training on rater accuracy: Levels-of-processing theory and social facilitation theory perspectives

Abstract

We use levels-of-processing theory and social facilitation theory to explain the effect of training format and group size on distance and correlation accuracy, leniency-severity, halo, retention of training and pretraining information, and subject arousal. The training factor included frame-of-reference (FOR) training, information only (INFO) training, and no training (NOT). Group size was n = 1, n = 6, and n = 12, respectively. A total of 108 subjects, randomly assigned to one of nine Training × Group Size conditions, viewed and rated videotaped lectures. Results indicated that FOR training effected improved retention of training information, improved distance accuracy, and less halo over INFO training or NOT ( p <.05). Group size significantly affected the retention of pretraining information but not the retention of training information. Discussion centers on the components of FOR training responsible for improved rating accuracy and error, the relation between rating knowledge and rating accuracy, and implications for future research. (PsycInfo Database Record (c) 2025 APA, all rights reserved)