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Evaluating frame-of-reference rater training effectiveness using performance schema accuracy

Gorman, C. Allen, Rentsch, Joan R.

Journal of Applied Psychology · 2009 · Volume 94 · Issue 5

DOI: 10.1037/a0016476

Abstract

Frame-of-reference training has been shown to be an effective intervention for improving the accuracy of performance ratings (e.g., Woehr & Huffcutt, 1994). Despite evidence in support of the effectiveness of frame-of-reference training, few studies have empirically addressed the ultimate goal of such training, which is to teach raters to share a common conceptualization of performance (Athey & McIntyre, 1987; Woehr, 1994). The present study tested the hypothesis that, following training, frame-of-reference–trained raters would possess schemas of performance that are more similar to a referent schema, as compared with control-trained raters. Schema accuracy was also hypothesized to be positively related to rating accuracy. Results supported these hypotheses. Implications for frame-of-reference training research and practice are discussed. (PsycInfo Database Record (c) 2025 APA, all rights reserved)

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